In an earlier post, we talked about the Love/Hate relationship between telecom and social media. Specifically, we talked about the significant amount of churn in Telecom and how it was being communicated through social media. We also discussed how social media presents both an opportunity and threat to the telecom industry as it relates to customer retention and acquisition.
Here at LeadSift, we enjoy running little experiments. For example, we ran an experiment to get a better idea of the automotive social media landscape and have since done another. This time, we’re looking at conversations happening within the Telecom industry. We sifted through thousands and thousands of tweets and our findings were both insightful and eye-opening. Take a look for yourself:
Are you in the telecom industry and implementing social media tactics? Share some of your tips in the comments! Also, be sure to contact us for access to our exclusive beta and start using LeadSift to drive meaningful and measurable results.
Edit: The original infographic highlighted incorrect data as it relates to the number of mentions the Canadian brands received on social media and has since been adjusted accordingly.