Browsing Tag

Facebook

    Seven Types of Fans & Followers You’ll Find on Social Media

    Embracing your existing fans and followers is a great way to increase your brand engagement and revenue. Although it isn’t as sexy as acquiring new customers, studies show that keeping old customers is a more lucrative focus. It’s so effective that  companies that prioritize the customer experience generate 60% higher profits than competition. But that experience cannot be limited to the moment in which they buy from you. Instead, you need to focus on building and nurturing the relationship over the…

    Continue Reading

  • Understanding how to use Facebook for Business

    A new infographic from the folks at Mashable shows that “social commerce sales are expected to bring in $30 billion each year by 2015, with half of web sales to occur…

  • 7 Unfortunate Social Media Strategy Blunders

    Your business may be breaking the cardinal rule of, well, business and you might not even realise it. Regardless of industry or market type, there is one thing that all successful…

  • 5 Tips to Improve your Social Media Customer Service

    People are talking about your business on Twitter and Facebook. Whether you decide to listen or not, the conversations are happening. For most businesses these social conversations, if handled correctly, can…